Digivante
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In the digital and ecom world, staying ahead means anticipating user needs and exceeding their expectations. At Digivante, we suggest a 3-step approach to optimise digital CX, focusing on user-centric design, comprehensive testing, and data-driven decisions.Step 1: User-centric design - User-centric design isn’t just a buzzword; it’s the key to creating intuitive, engaging platforms. Understand your audience through surveys and analytics, then collaborate with UX designers to continuously refine the experience based on user feedback.Step 2: Comprehensive testing - Great design needs flawless functionality. Comprehensive testing, especially crowdtesting, ensures your platform works perfectly in real-world scenarios. Crowdtesting leverages diverse perspectives to catch issues traditional methods might miss.Step 3: Data-driven decisions - Data is the digital age’s currency. Use analytics and A/B testing to understand user behaviour and preferences, then refine your platform accordingly. Machine learning can personalise experiences in real-time, keeping users engaged.By focusing on user-friendly design, thorough testing, and data-driven insights, you can exceed user expectations and drive sustained engagement and revenue. Read more on our blog here - https://hubs.li/Q02xLbqq0Elevate your digital CX with Digivante’s proven testing solutions. Contact us today to transform your websites and apps.#digitaltransformation #ecommerce #CX #customerexperience #usercentricdesign
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Digivante
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Here are Digivante’s recommendations for any ecommerce business preparing for a busy period.Read the ebook now: https://hubs.li/Q02xkczL0#ecommerce #ecommercetips #UX #CX #ecommercestrategy
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Digivante
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Creating amazing solutions for our clients needs.
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Digivante
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Are bugs hindering your conversion rates? Learn how crowdsourced User Acceptance Testing can elevate your CRO game.Read the blog: https://hubs.li/Q02vxz6n0#ecommerce #CRO #softwaretesting #crowdtesting #UAT
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Digivante
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As an at-scale UAT solution, these are the lessons we have learned from working with 150+ ecommerce companies both large and small.https://hubs.li/Q02vvBC80These 9 strategies have been formed and collated over many years working with 1000s of different releases and dealing with the highs & lows of digital CX and user acceptance testing.#ecommerce #ecommercestrategy #ecommercetips #UX #CX #CRO
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Digivante
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Curious about how digital CX optimisation impacts AOV? Here we break it down with a real-world example...https://hubs.li/Q02t89830#CXstrategy #AOV #ecommercegrowth #CRO #CX #digitalCX
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Digivante
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Your 3 steps to delivering better digital CX...Reflecting on the overarching theme of delivering better digital customer experiences, it's evident that the landscape of digital interaction is evolving rapidly. The three-step approach outlined in this blog encapsulates a fundamental truth: user satisfaction is paramount. As Digivante, we're not just observers; we're active participants in this journey toward enhanced digital experiences. We recognise the significance of user-centric design, the importance of rigorous testing methodologies and the power of data-driven insights.Read the blog - https://hubs.li/Q02tDbNZ0
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Digivante
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Last week, our CEO Conor Whelan had the opportunity to participate in The Richmond Retail & eCommerce Directors' Forum 2024. It was an insightful event where he engaged with industry leaders, debated the new trends and challenges in ecommerce space and discussed our innovative testing-driven CRO solution. Sharing our expertise in optimising digital experiences through rigorous testing methodologies was truly enlightening. It's discussions like these that drive innovation and foster collaboration within the ecommerce community. A big thank you to the organisers and all the attendees for making it a valuable experience! #ecommerce #retail #CRO #digitalinnovation #ecommercetrends #networking
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Digivante
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The surge of ecommerce continues! Are you ready for this year’s peak periods?Our guide, "How to prepare for peak periods in the ecommerce calendar," dives into the strategies and tools you need to thrive during the busiest times of 2024. Don't let sudden spikes catch you off guard – optimise your website, ride the wave of m-commerce, and plan for the worst with our expert insights. Read the ebook here: https://hubs.li/Q02tcz340#ecommercestrategy #CRO #ecommercetips
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Digivante
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We're seeing a trend of companies relying solely on their development teams to perform UAT and the consequences are becoming increasingly evident. In today's fast-paced digital landscape, where customer experience can make or break a brand, this trend raises serious concerns about the thoroughness and objectivity of the testing process. https://hubs.li/Q02t8m2c0In this blog, we delve into why leaving UAT to the dev team is a risky proposition and explore essential steps to ensure effective testing and superior digital experiences.#UAT #UX #CX #usability #usabilitytesting #softwaretesting
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